At Renoxx Caregivers, we believe in celebrating every milestone — no matter how big or small. For Jessica Zubia Pineda, the mother of Matthew Velasquez, even the seemingly everyday tasks have been life-changing thanks to dedicated support, structure, and consistency.
Starting with a Foundation of Trust
Jessica first learned about Renoxx Caregivers in 2018, when Matthew began working with an ABA therapist through Renoxx. The progress she saw back then made it an easy decision to return when she began looking for additional support services.
“I had a good experience with the therapist,” she shared. “That’s why I chose Renoxx again. I saw how functional and goal-oriented they were — they made progress.”
From Daily Struggles to Daily Wins
For years, Jessica worked with her son on becoming more independent — especially around bathroom use. One of the major challenges? Matthew struggled with flushing wipes properly, leading to ongoing cleanup issues.
But with the Intensive Individual Support Services (IISS) through Renoxx, Jessica noticed something shift.
“We set a goal to help him become independent in the bathroom. We worked under a routine and stayed consistent,” she said. “Now, he uses the bathroom by himself and throws the wipes in the trash — no more problems. I’m so happy.”
This transformation speaks to how Renoxx empowers families through structured, skill-building programs that meet each child’s unique needs.
A Team That Cares
Jessica spoke highly of the Renoxx team, describing the staff as compassionate and effective.
“The staff is great. My son’s behavior has improved a lot. Little by little, we’re reaching the goals we set.”
She also emphasized the open communication and support she receives as a caregiver. When challenges arise, she knows she can reach out for help and be heard.
“Yes, I feel supported. If I have a problem, I call. The communication is good.”
The Most Helpful Part? The Structure.
Jessica identified one of the most helpful aspects of Renoxx services as the clear, step-by-step structure she’s provided to help Matthew succeed.
“The steps to follow — they really work. And they help me stay consistent, too.”
Describing Renoxx in Three Words
When asked to describe Renoxx Caregivers in just three words, Jessica smiled and said:
“Great company. Confidence. Help.”
These simple but powerful words capture the spirit of her experience — a supportive system that empowers both child and parent.
Advice to Other Families
Jessica didn’t hesitate when asked what she’d tell other families:
“Renoxx is a great option. You’ll find all the tools, support, and tips to help your child grow.”
A Journey Worth Celebrating
Through her partnership with Renoxx Caregivers, Jessica has not only seen her son make measurable progress, but she’s also grown more confident in her own role as a caregiver. Their story is a testament to the power of teamwork, trust, and tailored support.
At Renoxx Caregivers, we’re honored to walk alongside families like Jessica and Matthew’s — helping to turn everyday moments into milestones.
Want to learn how Renoxx Caregivers can support your family?
Visit www.renoxxcaregivers.com to explore our services and get connected.